Terms and Conditions
Welcome to Smart Web Solutions! These Terms and Conditions govern your use of our website and the services we offer, including WordPress website solutions and Facebook marketing services. By accessing our website or using our services, you agree to comply with these terms. If you do not agree, please refrain from using our website or services.
1. Services Overview
Smart Web Solutions provides WordPress website design and development, as well as Facebook marketing services. The scope, pricing, and timeline of each project will be agreed upon in a formal agreement or proposal prior to the commencement of work.
2. Client Responsibilities
To ensure successful project completion, clients must:
- Provide accurate and complete information required for the services.
- Respond promptly to queries, feedback requests, and approvals.
- Provide necessary content, images, and access to platforms such as hosting accounts or Facebook Business Manager (where applicable).
3. Payment Terms
- Clients must agree to the payment terms outlined in the service agreement.
- A deposit may be required before starting any project. The remaining balance must be paid according to the agreed milestones or upon project completion.
- Payments are non-refundable unless specified in our Refund Policy.
4. Intellectual Property Rights
- Upon full payment, the client will own the final deliverables, including website design and content created specifically for the client.
- Smart Web Solutions retains the right to use non-confidential deliverables for portfolio purposes.
- Clients must ensure they have the rights to any content, images, or materials they provide to Smart Web Solutions for use in their projects.
5. Service Timelines
We aim to deliver all projects within the agreed timeline. However, delays caused by circumstances beyond our control, such as client non-responsiveness or technical issues, may affect delivery schedules.
6. Revisions Policy
- Clients are entitled to a specified number of revisions as outlined in the service agreement. Additional revisions may incur extra charges.
- All revision requests must be communicated within the agreed timeline.
7. Limitation of Liability
- Smart Web Solutions will not be held liable for:
- Any loss of revenue, profit, or data resulting from the use of our services.
- Downtime, errors, or malfunctions caused by hosting providers, third-party tools, or client-side issues.
- Our total liability for any claim will not exceed the amount paid for the service in question.
8. Termination of Services
- Either party may terminate the agreement by providing written notice.
- In the event of termination, the client is responsible for payment of all work completed up to the termination date.
9. Use of Third-Party Services
- Smart Web Solutions may use third-party tools or platforms to deliver services. We are not responsible for any issues arising from the use of such platforms.
- Clients are responsible for complying with the terms and conditions of any third-party services used in their projects.
10. Privacy Policy
Your use of our website and services is subject to our Privacy Policy. Please review it to understand how we handle your personal information.
11. Changes to Terms and Conditions
Smart Web Solutions reserves the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Continued use of our website or services after changes are made constitutes acceptance of the updated terms.
12. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes will be resolved in accordance with these laws.